Returns & Exchanges

At TROOST, we want you to be completely satisfied with your home sanctuary, which is why we offer a 30-day return window for all unused items in their original packaging. Our goal is to ensure every piece you bring into your home feels exactly right.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original box with all protective inserts to ensure they remain safe during transit back to our warehouse.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing